Terms of Service
Last updated: September 9, 2025
1. Acceptance of Terms
By accessing and using the website arkem.io and any services provided by Arkem LLC ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Arkem LLC provides intelligence solutions and related services. Our services include but are not limited to:
- Intelligence software and solutions
- Strategic consulting services
- Technical support and maintenance
- Training and implementation services
- Custom development and integration
3. User Accounts and Registration
To access certain features of our services, you may be required to create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and complete information
- Notifying us immediately of any unauthorized use
4. Acceptable Use Policy
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the services for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the services or servers
- Transmit viruses, malware, or other harmful code
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
5. Intellectual Property Rights
The content, features, and functionality of our services are owned by Arkem LLC and are protected by copyright, trademark, and other intellectual property laws. You may not:
- Copy, modify, or distribute our proprietary content
- Reverse engineer or attempt to extract source code
- Use our trademarks without written permission
- Remove any copyright or proprietary notices
6. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the services, to understand our practices regarding the collection and use of your information.
7. Service Availability and Modifications
We strive to maintain high availability of our services, but we do not guarantee uninterrupted access. We may:
- Modify or discontinue services with reasonable notice
- Perform maintenance that may temporarily affect availability
- Update features and functionality as needed
- Suspend services for violations of these terms
8. Payment Terms
For paid services, the following terms apply:
- Fees are due as specified in your service agreement
- Late payments may result in service suspension
- All fees are non-refundable unless otherwise specified
- Prices may be subject to change with notice
- Taxes may be added as required by law
9. Limitation of Liability
To the maximum extent permitted by law, Arkem LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services.
10. Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the services will be uninterrupted, secure, or error-free.
11. Indemnification
You agree to indemnify and hold harmless Arkem LLC from any claims, damages, or expenses arising from your use of our services or violation of these terms.
12. Termination
We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these terms. Upon termination, your right to use the services will cease immediately.
13. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions.
14. Dispute Resolution
Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, with the venue in Sheridan, Wyoming.
15. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect.
16. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new terms.
17. Contact Information
If you have any questions about these Terms of Service, please contact us:
Arkem LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
EIN: 38-4360483
Website: arkem.io
Email: legal@arkem.io